PRIVACY POLICY

Effective Date: 03/01/2026

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our online store.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information You Provide

When you:

• Place an order

• Create an account

• Subscribe to emails

• Contact customer support

We may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through third-party payment providers)

• Order history

We do not store full payment card details on our servers.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Device type

• Browser type

• Pages viewed

• Referring website

• Date and time of access

• Cookies and tracking data

C. Digital Product Data

For digital products (eBooks), we may collect:

• Download activity

• Access timestamps

• IP logs for fraud prevention

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders

• Deliver physical and digital products

• Send order confirmations and updates

• Provide customer support

• Prevent fraud and chargebacks

• Improve website functionality

• Send marketing emails (if you opt in)

• Comply with legal obligations

We do not sell your personal information.

3. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the European Economic Area (EEA), we process your data under the following lawful bases:

• Performance of a contract (to fulfill your order)

• Legal obligation (tax, accounting compliance)

• Legitimate interest (fraud prevention, business operations)

• Consent (marketing communications)

You may withdraw consent at any time.

4. SHARING OF INFORMATION

We may share your information with trusted third parties, including:

• Payment processors

• Shipping carriers

• Email marketing platforms

• Website hosting providers

• Fraud prevention services

These service providers are authorized to use your information only as necessary to provide services to us.

We may disclose information if required by law or to protect our legal rights.

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve user experience

• Analyze traffic

• Remember preferences

• Enable shopping cart functionality

You may disable cookies in your browser settings; however, some features of the website may not function properly.

If applicable, users may be presented with a cookie consent banner.

6. DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal, tax, or accounting obligations

• Resolve disputes

• Enforce agreements

When no longer required, data will be securely deleted or anonymized.

7. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your personal information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent

• Opt out of marketing communications

California Residents (CCPA)

If you are a California resident, you may have the right to:

• Know what personal information we collect

• Request deletion of personal information

• Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact:

support-os@otogsstudio.com

We may verify your identity before fulfilling requests.

9. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

10. INTERNATIONAL DATA TRANSFERS

If you access our website from outside our operating country, your information may be transferred to and processed in a country with different data protection laws.

By using our website, you consent to such transfers where legally permitted.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to review their privacy policies.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Changes become effective upon posting to our website.

Your continued use of the website after changes are posted constitutes acceptance of the updated Policy.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Email: contact-os@otogsstudio.com
Response time: 2–3 business days